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Quinlan Brothers LLC · Padel Den

TERMS & CONDITIONS

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1. Agreement to These Terms

Please read these Terms and Conditions (“Terms”) carefully before using this website or any service offered by Padel Den. They form a legally binding agreement between you and Quinlan Brothers LLC.

By accessing or using www.padeldenusa.com (the “Site”) or any of the Services described below, you (“you” or the “User”) agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site or the Services.

Some provisions apply only to certain Users, for example members, guests who book a court, or participants in clinics, leagues, and events. Those provisions say so.

These Terms are effective as of November 4, 2026.

2. Who We Are

The Site and the Services are provided by Quinlan Brothers LLC, doing business as Padel Den (“Padel Den,” “we,” “us,” or “our”), located at 1440 N 1380 W, Orem, UT 84057.

3. The Services

“Services” means the Site and the services we offer at the facility and online, which include indoor padel court reservations, open play sessions, intro classes, lessons and private coaching, clinics, junior programs, leagues and tournaments, Trackman golf simulators, memberships, private and corporate events, racket rentals, and the pro shop, together with any services we add in the future.

We may add, change, suspend, or discontinue any Service at any time. Services that require a separate agreement, such as an event agreement, are also governed by that agreement.

4. Eligibility and Minors

You must be at least 18 years old to accept these Terms on your own behalf. If you are under 18, a parent or legal guardian must accept these Terms for you and is responsible for your use of the Site and the Services.

Clinics are open to players ages 16 and up. Junior programs are offered for kids and teens; the age range for each program is shown when you book it.

5. Content and Intellectual Property

Unless otherwise stated, all content on the Site, including the Padel Den name and logo, text, photographs, video, and design, is owned by or licensed to Quinlan Brothers LLC (the “Content”) and is protected by copyright, trademark, and other laws. All rights are reserved.

You may view the Content for your personal, non-commercial use. You may not copy, download, share, modify, translate, publish, transmit, sell, sublicense, or create derivative works from the Content without our prior written permission, except as needed for ordinary use of the Site.

PlayByPoint, Calendly, Trackman, Google, WhatsApp, Instagram, TikTok, and other third-party names and logos are trademarks of their respective owners and are used for identification only.

6. Acceptable Use

The Site and the Services may be used only for their intended purpose, under these Terms and applicable law. You agree not to:

  • Violate any law, regulation, or these Terms.
  • Infringe the rights of Padel Den or any third party.
  • Interfere with the operation or security of the Site, including automated scraping, probing, or form submissions.
  • Impersonate another person or misrepresent your affiliation with us.
  • Engage in abusive, threatening, discriminatory, or otherwise inappropriate conduct toward our staff, members, or guests, online or at the facility.

We may deny or revoke access to the Site, the facility, or any Service to protect our legitimate interests, our community, or our staff.

7. External Services

The Site links to services we do not control, including PlayByPoint, Calendly, Google Maps, WhatsApp, Instagram, and TikTok. We are not responsible for their content, availability, or practices, and your use of them is governed by their own terms and privacy policies.

8. Reservations, Payments, and No-Shows

Court reservations, lessons, clinics, and other programs are booked through PlayByPoint, a third-party booking platform available at book.padeldenusa.com and in the PlayByPoint app. Your use of PlayByPoint is also subject to its own terms. Intro classes are booked through Calendly.

Cancellations: to receive a refund, cancel your reservation at least 24 hours before its start time. Reservations cancelled less than 24 hours before the start time are not refundable. This policy may change, and the version shown in PlayByPoint when you book applies to that reservation. Rates, session lengths, and payment terms are also shown in PlayByPoint when you book and form part of these Terms. Prices and availability may change until a reservation is confirmed.

If you arrive late, you may use the remainder of your reserved time. Missed or no-show reservations are not refundable, so please cancel or reschedule ahead of time if your plans change.

9. Memberships

Memberships are purchased through PlayByPoint. Membership tiers, prices, and benefits are described on our Memberships page and in PlayByPoint.

  • There are no long-term contracts unless you pay annually.
  • The 15 Days for $29 trial does not auto renew. You are not charged again unless you choose to join a membership.
  • You may cancel at any time through your app account, at the facility, or by phone. Cancellation takes effect at the end of your current billing period, and you keep access until then.
  • You may upgrade or downgrade at any time through your account or by contacting us. Changes take effect at the start of your next billing cycle.
  • Family members can be added to an existing membership for an additional charge per person.

10. Participation and Assumption of Risk

Padel, golf, and other athletic activities involve inherent risks, including the risk of injury. By participating in any activity at the facility, you confirm that you are physically able to do so and you voluntarily assume those risks.

Before participating, you must sign our Assumption of Risk and Release of Liability Agreement, available at padeldenusa.com/waiver, and renew it every 12 months. You also agree to follow the club rules below, staff instructions, and posted safety guidance.

11. Club Rules and Attire

To keep play safe and protect the courts, everyone on court must follow these rules:

  • Wear proper athletic wear on court.
  • Closed toed athletic shoes are required.
  • Only padel equipment is allowed on court, as described in our liability waiver.

Staff may refuse court access to anyone who does not follow these rules.

12. Disclaimer of Warranties

The Site and the Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Padel Den disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

13. Limitation of Liability

To the fullest extent permitted by law, in no event will Padel Den be liable for:

  • Any indirect, incidental, special, consequential, punitive, or exemplary damages.
  • Any loss or damage resulting from unauthorized access to, or alteration of, the Site or your communications with us.
  • Any errors, omissions, or inaccuracies in the Content.
  • Any interruption, suspension, or discontinuation of the Site or the Services.
  • Any bugs, viruses, or similar code transmitted to or through the Site by a third party.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence or willful misconduct.

14. Indemnification

You agree to defend, indemnify, and hold harmless Quinlan Brothers LLC and its owners, officers, employees, agents, partners, and suppliers from any claim, demand, loss, or expense, including reasonable attorneys’ fees, arising from:

  • Your use of the Site or the Services.
  • Your violation of these Terms or of any law or regulation.
  • Your violation of any third-party right.
  • Any content or information you submit to us.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Utah. Any dispute arising out of or relating to these Terms, the Site, or the Services will be handled in Utah County, Utah, and you consent to the jurisdiction of the state and federal courts located there. Where a separate agreement you sign with us, such as our liability waiver, provides for arbitration, that agreement controls for the disputes it covers.

16. General Provisions

  • No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later.
  • Service interruption. We may interrupt the Site or the Services for maintenance, updates, weather, safety, or other reasons.
  • No reselling. You may not reproduce, resell, or exploit any part of the Site or the Services without our express written permission.
  • Severability. If any provision is held unenforceable, the rest of these Terms remain in effect.
  • Entire agreement. These Terms, the Privacy Policy, and any separate agreement you sign with us are the entire agreement between you and Padel Den regarding the Site and the Services.
  • Assignment. You may not assign these Terms. We may assign them to a successor or affiliate.
  • Privacy. How we handle personal information is described in our Privacy Policy.

17. Changes to These Terms

We may amend these Terms at any time by posting the updated version on this page and changing the date at the top. Your continued use of the Site or the Services after changes are posted means you accept the revised Terms.

18. Contact

If you have any questions about these Terms, please contact:

Quinlan Brothers LLC, doing business as Padel Den

1440 N 1380 W, Orem, UT 84057

Email: info@padeldenusa.com

Phone: (801) 669-3164

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